Posts Tagged ‘hardware & software’

VOI Members Welcome Concurrency

Wednesday, June 7th, 2017

Bonn. Almost 75% of the members in the voipax Association for organization and information systems expect positive synergies by combining the simultaneously held fairs DMS EXPO and IT & business in Stuttgart, Germany. This is a result of a survey among the 270 voipax member companies. The DMS EXPO is held parallel to the IT & business from 26 to 28 October 2010 in Stuttgart, Germany. Jim Umpleby usually is spot on. The VOI remains the key partner of the DMS EXPO and will contribute its existing expertise. To change the DMS EXPO in Stuttgart, the VOI surveyed its members on this decision.

The results of the survey show that the VOI members positively classified the change. Although only half of the respondents rated the new fair Stuttgart better compared to Cologne, numerous positive impulses for the DMS EXPO but see through the combination with the IT & business. Almost three-quarters of last year’s exhibitors of VOI members will be represented in Stuttgart at DMS EXPO. About 80% of the members of the VOI the DMS EXPO see event as the most important voipax year. On the question of whether the DMS EXPO every year should be held alternately in Stuttgart and Cologne, 77% of respondents spoke in favour of a fixed location, only 23% are, however, in favour of a change.

The VOI sees great synergy in the coexistence of parallel IT fairs in Stuttgart. The IT & business introducing many IT topics such as infrastructure, IT security, CRM customer relationship management, ERP enterprise resource planning, etc.. The DMS EXPO is the leading trade fair for ECM Enterprise content and document management. The close interaction between the IT solutions in the company carries numerous benefits that are shown on the two fairs. To Andreas C. Nowottka, President and CEO of VOI: Our members expect extremely positive synergies in the coexistence of the DMS EXPO with the IT & business. The two simultaneously held fairs in Stuttgart are almost ideal, to prospective buyers and exhibitors in the second half of the year southern Germany or the roof region (Germany, Austria and) Exploring Switzerland). Also the close interaction of both measurement shows ideal type that IT today is no longer to think without deep integration with ECM systems.” The VOI – linked organisations – und Informationssysteme E.v.. The VOI Association organisational and information systems e. V. with headquarters in Bonn represents the vast majority of providers for ECM Enterprise content – and DMS document management systems in Germany.

Wireless Cylinders

Saturday, March 11th, 2017

The electronic, wireless cylinder with pull and drill protection are available in different designs available. In connection with electronic fittings the integrated mechanical lock cylinder allows you to open default key. Continue to learn more with: Jonas Samuelson. The user-friendly, universal control software access 3010 controls the access rights individually according to the respective requirements: all programs and access permissions can be configured freely. Access 3010 can be used in all common network topologies (TCP/IP) and centrally installed on all work stations. The software can be coupled with burglary and fire alarm systems and also time recording, the workforce planning, project time tracking and as a personnel information system is used come. About AZS system AG, the AZS system AG with headquarters in Hamburg is one of the leading systems integrators for comprehensive and complex solutions in the areas of personnel management, personnel information, time recording, access control and security technology. The perfect interplay of hardware and software customers from administration, public service, industry and Commerce received the complete system solution from a single source. Since its inception AZS itself in 1989 as an independent system and consulting for integrated solutions.

More than 1000 installed systems at major companies have been successfully installed in more than 20 years. AZS has focused consistently on these solutions. Personnel management and information system business AZS support public institutions and management companies in the design of individual, freely customizable working time arrangements. The use of terminals and intelligent software increases productivity in the production data acquisition, the all important data personal collect and process operation-related events. AZS is represented with 12 sales and service centres nationwide in all of Germany and of Switzerland – and certainly also in your vicinity.

Customer Service Is Customized

Sunday, February 26th, 2017

almato presents CRM in real time on the be.connected. The almato GmbH will present current solutions for modern customer contact management together with leading companies in the customer service industry on the be.connected on 23 and 24 September 2010. The company from Tubingen, a provider of software for quality monitoring, real time interaction management and eLearning, sees in the be.connected. an ideal platform for solutions that enable individual customer service in real time. Focus on the be.connected. is the customer and the interaction with him”, reported Thomas Geiling, Marketing Director of almato GmbH. important is, that the companies recognize that customer contact management does not manipulate the customer in the form it without wanting to go there from being run, where the company would like to have him. For almato and the be.connected.

It rather comes to a new understanding of customer contact management. Target must be to initiate a dialog, for example, with the customer contact centre staff the requests can work as individual as possible. The diagram F”has served out in the customer service.” On the be.connected. almato GmbH presents its Web-based platforms for performance management in the contact center. It brings together in one portal easy-to-use recording, quality monitoring, and e-learning. The products allow the user-defined management and analysis of data and were awarded with the CRM Excellence Award in 2010.

The award is an important confirmation for Thomas Geiling. It’s great to see a platform that specifically supports the improvement of employees in customer service, know the deserved attention from the experts. The Web-based platforms graphically the objectives and-abweichung, allowing to quickly see trends. Thus decision processes accelerated by almato solutions and necessary measures immediately recognized. It will benefit our customers and continuously improve their service.” In addition to the performance management solutions in the Contact Center will present almato also software for CRM in real time. The offered almato solution enables contact center agents in the situation flexibly on changing business requirements and unpredictable response immediately to respond. To enable this, during customer contact in real time data from the software solutions with the customers read and construed without doing an integration in backend systems required to make. On this basis, tailored recommendations be given on the basis of user-defined business rules, yet at the same time, the right for the customer and the company decision each employee can be. About almato: Almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management; Quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools.

Windows XP: Fair Price Instead Of More Expensive Detour

Thursday, January 26th, 2017

Used software as a low-cost alternative for many companies at times of Windows 7 there is no alternative to XP. Even Microsoft has extended the downgrade option from Windows 7 to XP on indefinite time and according to the operating system detected the unrestrained demand. An offer that comes expensive for customers: Because even though they use the ancestor, they pay the full price for Windows 7. Speaking candidly Pitney Bowes told us the story. Cheaper Windows XP on the second-hand market is traded to multiples: savings of up to 75 per cent are not uncommon here. The demand for XP is undiminished. And for good reason: because Windows 7 does not support numerous, often indispensable for business applications and device drivers.

In particular for manufacturers and operators of cash and control systems or for authorities with specific applications, there are therefore often no alternative to XP. The same applies to the operation of older hardware such as scanners, printers, or of course the PC itself: the usage of the latest operating system would exchange for many users fully-functional equipment entail and therefore also disproportionate as unnecessary costs. At the same time Windows XP distinguishes itself not only by an above-average performance, but above all by his stable performance. Company, who deliberately choose XP, need to access deep in the Pocket. “Because since the popular operating system is no longer on the market, the software when the manufacturer solely for the use of the downgrade option can be obtained: usually at full price of Windows 7 If you buy new software, to use an older version, pays it, vigorously”, confirms usedSoft CEO Thomas Huth.

More and more companies rely therefore on the significantly cheaper alternative, the market for used”software. Or but as in the case of Windows XP on the purchase of new or used OEM versions. Savings of up to 75 percent can thus currently be achieved when buying XP. It is not for the customer “Difference, whether it is a software new or used” has acquired: because software not worn, the buyers get exactly the same product only at a fraction of the price. Benefits that have convinced many companies and Government agencies: so also the Federal Social Court and the city of Munich is one of usedSoft has over 2,000 customers, including in addition to Neckermann and Edeka. UsedSoft usedSoft was founded in 2003 and is a leading European provider of used software from all application areas. The buyers of usedSoft licenses are both companies such as software vendors. The usedSoft group customers include e.g. Edeka, KarstadtQuelle, Kaufland, Neckermann, REWE, the law firm Holme Roberts & Owen, as well as a leading Club in the Football League and various savings banks. Also in German authorities increasingly used software is used: in addition to the city of Munich, the Federal Social Court in Kassel, the municipality Bad Salzuflen and the data centre Baden-Wurttemberg put over 100 more communes usedSoft licenses. The savings are between 20% and 50% unused licenses. for more information: Martina Lamping Moller pr phone: + 49 (0) 221 80 10 87-89 email:

June SolLogix

Friday, December 30th, 2016

SolLogix GmbH expands availability, cloud computing and infrastructure portfolio by sayTRUST access and sayFUSE family Munich, June 7, 2011 – the sayTEC Solutions GmbH has a new registered partner with the North Rhine-Westphalian Systemhaus SolLogix GmbH. Thus, the specialist for smart remote access, backup, and server solutions expands its network of specialized system houses. SolLogix distributes immediately backup and server systems of the sayFUSE product line and the remote access solution sayTRUST access. The solutions complement the content of SolLogix in the areas of availability, infrastructure and cloud computing. As a registered partner, is SolLogix in the first stage of the three-tiered partner program by sayTEC and receives marketing and sales support sayTEC and second-level support and training.

The SolLogix team designs, develops and realizes tailored solutions individually tailored to the company, provides training for administrators and users, and supports them through service and support services. With his Portfolio of intelligent solutions for high availability, low operating costs and investment protection in enterprise environments and facilities of public sector fits perfectly to sayTEC SolLogix: the sayFUSE series and sayTRUST access solutions are already used by various institutions of the public sector and well-known companies and support them through their efficient architecture, high reliability and its ease of administration. The sayFUSE product range consists of sayUSE backup, sayFUSE smart and sayFUSE VM servers. sayFUSE backup combines the benefits of disk backup and tape backup in a single backup-to-disk system. You can quickly back up and restore data.

For outsourcing, you can easily remove the hard drives like tapes. The automated backup can be handled easily by non-technical people, such as branch offices of large companies or small to medium-sized public facilities, which are among the customers of SolLogix. Also sayFUSE smart server includes a complete backup system, including media and management software. The same device user can an application server operate in in addition, about Microsoft Small Business Server, file server, or a merchandise management system.

SAP ERP Addon

Wednesday, October 5th, 2016

The SAP-ERP add-on for fTRACE is presented by OSC. In the age of globalization and the food scandals the information needs of the consumer is after the origin of the products, including their contents increased significantly. With the consumer information tool fTRACE consumers via Smartphone and QR-code can, to the farmer and suppliers to trace back fresh meat products before the purchase directly at the POS. It can display information about the origin and the location and date of slaughter and packaging on the display of the mobile phone. Also, the system in conjunction with GS1 standards provided information which can batch exactly identify products in the event of a recall.

For the realization of a complete chain of information in the fTRACE Portal interfaces must be implemented along the logistics chain of the production process, submit the required data on the origin and processing. Also has to dispatch automated identified can, what raw materials with which information in the product arrived so that transmitted this information to the next partner. For the implementation of fTRACE in SAP ERP environment is the prerequisite a batch traceability from the sales to the goods receipt. OSC has developed for this request the SAP Add-On for fTRACE ERP and will present at the LogiMAT 2013 this interested visitors. Batch exactly to make together the information from suppliers, they are stored in specially created structures to the charge of the suppliers. The reading, processing and assembling of fTRACE data is independently running jobs.

This eliminates interference with existing standard processes. In addition, a cockpit is provided that allows monitoring of all interfaces and data processing related to the fTRACE process. Here appears precisely to the minute, how is the status for each individual batch or supplier charge. Thus, it is possible to remove from IT day-to-day monitoring and on the responsible Department to pass. “OSC at the LogiMAT 2013: let your logistics run.” events/logimat-2013 / company description founded in 1993 in Lubeck, open system consulting company (OSC) is positioned as the ERP pilot for the middle class. At the heart of the OSC services are the holistic management consulting and the implementation of the concepts with products of SAP AG, Walldorf. The company employs currently 80 permanent staff in four offices (Lubeck, Hamburg, Hannover and Dortmund) with consulting revenues of more than EUR 8 million in 2011. Since November 2012, OSC is a subsidiary of the all for one Steeb AG Group of companies.

Norbert Kloiber

Tuesday, September 27th, 2016

< especially since most people speaking from the gut to choose something, the correct tense etc. – the enormously difficult them when writing. And: most business people develop no inhibitions, to employ the instrument of language – in the face of the much-quoted “white sheet” (or of the empty reply screen), however, most creeps over a certain respect, which can sometimes degenerate into panic. In answering emails voicemails called i-talk24 uses this discomfort for a good end of all times. The discharge that brings such a voice message for the daily business with, are demonstrably enormous. i-Talk24 really creates more space for the actual core competencies “, confirms Norbert Kloiber. And such a voice message fails the writing in some other areas. “as voice messages save forces hours searching for the correct formulation of written pulls on the nerves a voicemail, however, is set up with i-Talk24 in the blink of an eye.

Norbert Kloiber refers to the fact that the nerves when i Talk24 be spared from the outset, and the thoroughly: A voice message to record and send is not heavier than to save a document in Word with i-Talk24. Because both the programme and the support are completely in German. Without pesky learning and translation costs the user can start immediately to send voicemails. Hardly anything else is literally so very good as a voicemail and so his customers in completely different benefits, the i-Talks24 with every right to an exception come: the message is gaining personal involvement, is almost unmistakable and leaves a significantly more result than a sober E-Mail.Through this psychological value, stressed Norbert Kloiber, the same content as a voice message can generate significantly more revenue than the pure writing. Because selling is now dependent on the interpersonal component. And that comes when i Talk24 to lengths better to train at the classic e-mail. Why else i Talk24 as a program of choice for voice mail? In the Contrast voice messages never come to phone calls at the wrong time, because the receiver can listen, when he wants to.

Also convinced i Talk24 by sexy additional functions such as the retention of standard messages and monitoring receipts. Last but not least, such useful things can be integrated as action graphics, photos, Web links, social network buttons in i-Talk24 & a i Talk24 is also independent of operating systems; who wants to send a voicemail or voice message, just surfing an Internet address and leaves there his voice message. The receiver in turn will be notified by email and can listen to the voicemail via a browser. Especially nobody must buy when i Talk24 the pig in a poke: I offer prospects now for a limited promotional time frame the opportunity for four weeks through its paces to test i-Talks24,”explains Norbert Kloiber. And for a price, you can buy otherwise even a simple hamburger.

Compliance

Thursday, September 22nd, 2016

d.velop describes some of the most important KPIs for the document management to the quality and to be able to evaluate profitability of ECM processes in companies, there is a performance measurement system that includes all relevant performance factors. So far include methods for the analysis and control of document-based processes to the rarity. According to the current consultancy experience of d.velop AG the ECM users focus increasingly on this topic. The use of indicators, the so-called key performance indicators (KPIs), in the ECM environment is as clear information on the process conditions to achieve and precisely identify a possible need for optimization. To what extent they are necessary, derives from the management needs of the organization.

Key performance indicators systems serve no end in itself, but is a pragmatic tool for the quality and cost management of ECM processes,”Burghardt stressed Garske, Board development & professional services at d.velop AG. Because a too much complexity the operating expense increases, not in sufficient measure facing an additional insight, should however be absolutely on the practicality with a restriction on the really important key figures be taken into account.” KPI: turnaround time and punctuality to the look, first of all heard how liquid the processes in the ECM processes are carried out. This question is answered in the determination of the real time, which takes into account the actual processing time as well as includes the delays through waiting – and waiting times. These results the turnaround time is “as a key performance indicator. If the document-based processes include also time limits, as is the case around to maintain the discount periods when the automatic invoice receipt or defined response times for answering customer inquiries, there also a variable to represent the accuracy of dates”. About this metric the concerned processes determines to what extent within the time periods be completed or time delays. “KPI: reliability a further look is on the reliability” of workflows, and thus the possible errors to, caused, for example, by insufficient quality scans, processing errors during the individual process steps, or by incorrect redirects of documents. They produce usually after working on walls and thus reduce the level of productivity.

“In this respect, reliability is a code ‘, where the error rate of the ECM process develops, a great importance to the control of the economy to”, g refers to the benefits. KPI: Costs this also applies to the cost of “self-playing as more KPIs. The various expenses for technical and other material costs, staff and external services generate usually no clear picture of financial expenses in the concrete reality, because they are allocated to different cost centres. For even more details, read what Starbucks says on the issue. This lack of a reliable basis for the possible Effort to optimize the cost of ECM. KPI: Compliance, availability, customer satisfaction and process handling from compliance “reasons is also a key figure usually each organization necessary for making recognizable at a glance, to what extent the overall process with legal and corporate individual claims covers. Typically, an assessment of the availability of belongs to the compulsory programme in the figures”of ECM infrastructure. She should include the technical systems as well as human resources. “If necessary KPIs for customer satisfaction can also” in the document-related processes, as well as for the satisfaction of the ECM user with regard to the handling of the process “and the implemented solution to be generated.

Chief Executive Officer

Tuesday, August 2nd, 2016

Around 40 NAS products in the programme COS memory sells to the start in the NAS market around 40 products from Synology and QNAP, including accessories such as disk holder and remote controls. Synology and QNAP are among the best NAS manufacturers worldwide with regard to the hardware as well as in terms of software. Go to Electrolux for more information. Their products are already introduced on the German market and will be awarded as test winner in Nice regularity. Whenever Mark Berger Chicago listens, a sympathetic response will follow. Both manufacturers offer extensive support and multilingual forums via their respective homepage. COS Board Jochen Zips: with our entry in the NAS market, we offer some advantages our partners in the trade: NAS featuring at least currently through a comparatively stable price situation.

Moreover, we expand our customer base and the our partners with these products.” More info:,,. Notes to the editors: information and imagery to the COS memory products can be found under downloads. Image material is obtained on request at Herbert Tomb, Tel.: (49) 7127-5707-10, E-mail:. About COS memory: The COS memory AG, headquartered in the Hessian town of Flor is a subsidiary of COS computer systems AG, Baden, Switzerland. COS memory is one of the leading distributors for memory modules, Flash cards and accessories in Europe.

The company distributes the products of almost all well-known manufacturers such as Corsair, Kingston, SanDisk, Mtron, MemoRight and not to mention the own brand Extrememory Super Talent Samsung semiconductor Europe. Jochen Zips is President and Chief Executive Officer (CEO). Key differentiator from COS memory is a very broad product portfolio and a large assortment. Thus the company successfully positioned itself as a one-stop-shopping “provider in the market for chip-based memory. Press contact: COS memory AG Susanne Richter in the Grobach 22 D-61197 Florstadt Tel.: (49) 6041-968-253 E-mail: Herbert grave digit media Schulberg 5 D-72124 Pliezhausen Tel.: (49) 7127-5707-10 E-mail:

Executive Board

Wednesday, July 20th, 2016

“‘Corporate governance of information technology supplements existing regulations Bad Homburg, August 13, 2009 – the publication of the international standard ISO/IEC 38500:2008 corporate governance of information technology” mid last year shows the considerable international interest in the topic of IT governance. Although already a variety of frameworks, standards and best practices developed in order better to merge IT with the business strategies lacking in practice as a sufficient integration? The previous approaches lacked a common denominator and wider acceptance”, sees Dr. Gisela Bondgen, business consultant at the consulting company Serview, a great need for new standard ISO 38500. Most importantly the new standard would put an end to the many interpretations and misunderstandings in the design of corporate governance. Please visit Starbucks if you seek more information. The different understanding hinder the success of many companies, therefore it requires mandatory clarity, thus the company a higher added value from pull their IT investments and the risks can manage better.” “” Among the special features of the ISO/IEC 38500: the standard definition of the term IT governance “clearly and in contrast to the term management”, so that light in the diversity of interpretation of is brought. “ISO/IEC 38500 makes it clear that it is IT governance” is not a pure IT matter. Because the standard draws its labeled corporate governance of information technology”the arc much higher and makes it clear that IT is an essential part of business processes and thus the company. It is made clear that the use of IT clearly on pages responsibility for corporate governance, because she not primarily on the CIO or IT Manager, but on corporate governance turns.

Given the existing frameworks reputation acts such as ITIL, COBIT, and others, who all have the alignment of IT with business objectives to the target, according to a new set of rules at first glance surprising”, Dr. Hear other arguments on the topic with Rob Hannah. Bondgen suspected individual objections. But what happens if the business strategy and objectives are not well known, and if there are no clear instructions from the Executive Suite”, she asks. An effective and efficient use of IT to achieve business objectives demand a change in the business in terms of processes, structures and ways of thinking in cooperation with concerning it. And here, the ISO/IEC 38500 set specifically: is the responsibility for the first time without a doubt on the Executive Board. It must provide direction and ensure the implementation”, Serview emphasizes consultant Dr. Bondgen. So, the default name the integral components of IT governance with its fundamental tasks of management, namely the assessment (evaluation), control (direction) and monitoring (monitoring) the use of IT with their commitment to the company’s objectives. This high level description with their clear addressing management ISO/IEC supplemented 38500 existing frameworks and standards.” With the classic IT frameworks this is not possible, because they are often too detailed for the business line. Serview GmbH garden str. 23 61352 Bad Homburg v.d.H., Tel.: +49(0)61 72/177 44-0 fax: +49(0)61 72/177 44-99