Selected Articles

SofTrust Consulting has published free study on ASP services to email archiving to archived emails so far traditionally via software or recently also specialized appliances. Meanwhile rises but also the services for the mail archiving. Under the terms of ASP (application service providing) and SaS (software as a service) offer more and more service companies “Archiving in the socket”. If you would like to know more then you should visit Ben Horowitz. The management consultancy SofTrust Consulting has looked at the offerings of ten providers in Germany and extensively profiled each offer for IT managers. The results of the survey are possible in a Rundschau free trial.

The study complements existing studies about email archiving software and via E-Mail Archivierungsappliances. Email archiving in a professional data center outsourcing is increasing for many companies attractive”, says Gunter Weick, reservations, sensitive data such as business email except to save home become increasingly weaker.” The is also evident in the number of de providers: which has more than sixfold over the past three years. Clearly calculable prices, short implementation times and the feeling to have delegated the task to a specialist, are the main motivations for outsourcing email archiving for ASP clients. Many a responsible for further thinking and outsources equal other E-Mail functions. All of the ASP providers offer spam and virus filters as an additional service. Ninety percent of the providers are also willing to take over the entire mail operation in outsourcing for their customers. The free trial includes 19 pages and contains many graphics.

The study should provide an overview IT managers, dealing with the possibility of outsourcing email archiving. The study can be downloaded for free as a PDF under E-Mailarchivierung.htm download. Who would like to get to know individual surveyed services in detail, can purchase a complete market overview of SofTrust for 90 euro. The tested 10 services on over 200 pages in detail are profiled in her.

Exagon consulting with practical tips to the systematic approach of Kerpen, 02.12.2010 – the result of a growing use of cloud services can have significant consequences for the IT service management (ITSM) according to the findings by Exagon consulting. Also, a recent survey of the consulting firm led to these results. So the ITSM of business can prepare for their cloud future, Exagon – Managing Director Werner Stangner of practice tips for a systematic approach has worked out: 1 determine the possible potential of the cloud: are currently diverse implementation fields for the cloud approach in the discussion. They range from Classic applications to services such as the desktop cloud for client management. It is for most companies offered to take advantage of all the cloud candidates currently under discussion, nor is normally a very broad-based outsourcing required or useful.

In this respect, the current and medium-term potential for cloud must determined in a matrix for a medium-term strategy be. 2. Educate yourself even more with thoughts from Keith McLoughlin . consequences for the ITSM structures determine: consequences for IT service management can be drawn on the basis of this cloud perspectives presented in the matrix. At least trend answers to questions include such as, which processes, resources, and responsibilities of which are directly or indirectly affected. Security issues are brand new to the case of a swap and to verify themselves resulting requirements. The possible effects on the performance and process level must be spelled out in their relevant sections to derive the action requirements in a subsequent step.

3. quality standards define: the cloud activities become more diverse, more service suppliers need to be controlled with their services and processes. The SLA management to a very critical factor, is because previous experience of the company with the sourcing indicating that the various agreements are often not coordinated. So go substantial risks associated, because that can be efficiently controlled external services due to lack of sufficient transparency and also not consistent in the internal IT processes acquired.

Powerflasher advertise for September 2010 the new version 4.0 of the development tool for Flash (FDT). For September 2010, the multimedia agency Powerflasher announces the new version 4.0 of FDT (development tool for Flash) on. At the same time thus starts the open beta test phase of FDT 4.0, all customers of the previous version can take part in the. The Powerflasher making the major new features of the Eclipse for the first time-based Flash development environment as completed milestones for testing available. Until the final release, a total of four milestones with each new features are planned. FDT is already available 4 – milestone 1 with new profilers for performance monitoring, as well as an interactive welcome screen. The next milestone 2 will be released on May 11, 2010. Martin toha often addresses the matter in his writings.

FDT 4 appears in the current beta phase”for the first time in four milestones” FDT4 – milestone 1 “is available with the new Profiler and welcome screen to test already. Milestone 2 “free upgrade of FDT, FDT 4, at a 3.5 will be released on May 11, 2010 Purchase after the 25.1.10 Aachen, may 05th, 2010 – at the beginning of the year the multimedia released the current version 3.5 of the development tool agency Powerflasher for Flash (FDT). Now set the Powerflasher. With FDT 4, they already announced the next version of the Eclipse-based Flash development environment for September 2010. FDT 4 has again many improvements and new features for Flash developers. The ongoing development of FDT is a continuous dynamic process with us. With the dense staggered releases we make the best FDT version for your Flash projects our users as quickly as possible the available.”explains Carlo Blatz, founder and CEO of Powerflasher. Array fintech recognizes the significance of this. The Powerflasher provides a special offer: all customers who bought the predecessor FDT version 3.5 after 25 January, can free upgrade to the new FDT 4.

Service and Poststellenverantwortliche who want to learn at the DMS EXPO about solutions to optimize processes, should schedule a visit of LurTech Europe GmbH. Berlin, 27 August 2013. At the booth of Kodak, Hall 5 D17, the company shows its production platform DocYard, which increases the efficiency and profitability in the Scandienstleistung and the post Office of company. LurTech has already proven in numerous projects that a return on investment within a year, in part after six months, is accessible with DocYard. The DMS EXPO will take place this year in Stuttgart, Germany from September 24 to 26. DocYard allows a centrally controllable production environment for an individual document processing. The software all necessary step into configurable workflows. These are created without programming a graphical user interface, called, or adapted.

Due to the high flexibility of DocYard, new projects can be implemented quickly and with low set-up times. A to ensure cost-efficient processing of documents in the context of the time constraints, all in the DocYard system allocated ongoing jobs centrally controlled and monitored in real time. All production data are continuously logged in a central location and summarized in reports. Kodak Capture LurTech’s DocYard revised hand-in-hand the modular architecture of DocYard already existing components with just a little effort can be incorporated. This shows concretely the example of Kodak Capture Pro LurTech on the DMS EXPO. In the professional recording software reads the data from the scanned documents and passes it directly to the further processing of DocYard. LurTech: LurTech provides production software and document and data conversion solutions accompanied by customized services and outstanding support. Service and other companies and organizations get the most out of all means of production with LurTech as a partner. LurTech’s solutions reach the same level of automation and integration level in document processing, how other industries have made successful before it in their production.

At the CeBIT 2010 presents the d.velop AG version 7 of their ECM solution d. 3. The credo in the further development of the software was simple and efficient\”: Gescher, January 28, 2010. to be quoted properly. Release 7 presents itself with new clients, is intuitive to use and allows the easy design of workflows. The d.velop AG shows the new release as well as it-based enterprise content management solutions at CeBIT in Hannover in Hall 3, booth H 20. The d.velop AG will be with the release of version 7 of the ECM solution d. 3 of her role as technology leader once more meet and consistently opts for modern, future-oriented strategies.

New, uncluttered user interface make the work with d. 3 easy and efficient. In the brand new d. 3 Smart Suite are all application-oriented clients start smart, smart desktop, smart web and smart office combined. Basis for these applications current technologies such as Java with Web 2.0 components and Microsoft .NET – what does the Microsoft product range with improved support. With the Version 7 is also a new workflow designer enters the d. 3 System. With the new designer workflows can be created easily, without special programming knowledge.

Thus work processes in companies be simplified and accelerated. The basic review, special attention was given to improving the ergonomics so that the workflow design intuitively the right steps are put together. Thus, even complex business processes can be structured, modular and transparent presented. As well, existing workflows with minimal time can be changed, should change in the company the requirements and procedures. One of the highlights of version 7: controls the newly developed iTrieve document search\”finding archived content. It includes a modern full-text search routine and leads to tailor-made results quantities. Already while typing the search term, however, the software suggests exactly the archived content that most closely fit to enter a principle, the each of the Google knows.

Special offer for fast lane free ‘ VMware vCloud Overview'(VCO)-Schulungen Hamburg/Berlin, May 11, 2011 free of charge in the work with the VMware vCloud platform vCloud dive: this opportunity now with the special action of the authorized VMware training centers (VATC) fast lane (www.flane.de). Interested vCloud overview (VCO) can participate in a total of four free dates of the training VMware in June and July 2011. The course is primarily aimed at IT decision makers and managers and technicians, consultants and first level support staff. Will focus on the provision of IT services based on the vCloud solution. In theoretical and practical blocks, participants learn how they within the private cloud of enterprise IT resources with the help of vCloud abstract, assign, and measure. In a question-answer forum Paul Simon was the first to reply. Here are the features and benefits of the VMware solution in the foreground; not explicitly enter into fast lane-trainer on installation, configuration, and management of the individual components. The training deals primarily with the usage of a private cloud within a large company.

In addition, the course instructor, as this approach outline transitioning from the private cloud”to a hybrid or public cloud supports. Curriculum at a glance – introduction to VMware vCloud – IT – resource deployment – building a private cloud – cost analysis and reporting the dates of free training at a glance Dusseldorf 14.06.2011 Munich June 28th 2011 Hamburg 12.07.2011 more information and details on the course course/vm-vco. Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other vendors, as well as own IT training and ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company.

Intelligent search function integrated into more shops the Otto Group subsidiary quelle.de dares a fresh start. After the failure of seven months ago it occurs as a marketplace now as a pure online shop. 300,000 Articles, the shop navigation for visitors is often not goal-oriented. “” Washing machines, for example, are both in the category of privilege “as well as under budget” listed. To really find all products, a powerful search function is required. In addition to the lightning-fast search of the entire database, it must forgive typos also generously and still lead to the correct product. Because the Austrian sister company has successful quelle.at end 2010 with intelligent search of exorbyte, now quelle.de has brought the search specialists in the boat to increase the usability, the conversion rate and sales. With exorbyte universal search, the shopper already optimally supported at the tap: due to the input and for each character are recalculated, shoppers receive relevant matches in a drop-down box.

In the Switzerland and in Further, associated with the Otto Group, online-shops on exorbyte trust in Austria. Quelle.ch, the Swiss equivalent of the source, and ackermann.ch start in May with exorbyte universal search. Ackermann.ch is one of the largest online stores of the Confederates. With quelle.at, the second largest online shop of the country relies on the fault-tolerant real-time search of exorbyte in Austria. Integrates exorbyte in the largest stores of the neighbouring countries, thereby expanding his international position. About exorbyte search must be quick and easy. Search must be intelligent, fault-tolerant, and without fail.

exorbyte is the award-winning provider of intelligent, fault-tolerant high-end search engine for large, structured and semi-structured data sets. In the cloud or locally operated search is sector – and language-independent use and leading in the combination of more accurate fault-tolerance, performance, and ability to customize. Enterprise and eCommerce customers rely on exorbyte and thereby improve essential Success factors such as Abgleichsleistung, process costs, conversion, usability, and revenue. Your contact exorbyte GmbH Thomas Braun line-Eid-str.

Clarity AG presents new features for call center PBX Bad Homburg/Germany, April 29, 2010. The manufacturer of software-based phone solutions has put together just for its call center solution a whole bunch of new features. Cost-cutting, more comfort for employees and improved controlling are the focus of the launch. A so-called presence allows the call centre agents, as many callers are just waiting in the wings, are busy like many colleagues/agents with telephone and post processing a rapid overview or in the break. The kind of breaks (for example, lunch, coffee drinking, cigarette break, etc.) can be differentiated using the tool, which allows a statistical evaluation.

More statistical information concerning the number of callers and their waiting time. The statistical material allows the improvement of the business processes of the company in the end. Optimized configuration for PBX to in call and contact centers still faster on job tips and special To be able to respond to situations, improved the setting options for the system configuration. Now, the administrator can change its settings in a matter of seconds. The suggestion came from practice. So, the wish was expressed to compensate for peak order by extending it to other groups. This clarity – Chief Executive Officer Christoph Pfeiffer: the direct contact to our customers is important to us.

The quick adaptability of our software-based solutions, as well as the on-site product management among our strengths and give us an advantage over large, rigid competitors”. There is new functionality in the ACD field even when the automatic caller distribution ACD”automatic call distribution new in the home of clarity: so far, the call center that was limited to prioritize individual agents. This function also on entire groups can be applied immediately. With one click, now the administrator immediately relieve groups and reduce queues. Yet should a caller Too long waiting, he can now initiate a callback with the new call-back function. An appropriate message (email) then is the employee in the contact center. Optionally, the caller receives the option to leave a voice message and to refrain from a callback. Clarity call blending increases the load on a gap”in the scope of the clarity call center solution was now closed: the call-blending function allows call/contact centers in the future the combined usage of in – and outbound. Starting point for the design was the classic dilemma of the call center, having to decide between the maximum load (outbound) employees and the satisfaction of the caller (inbound). The function solves the conflict by she determined the optimum algorithm between two objectives. In practice, it may look like for example that the Dialer is decides to hold a certain number of employees only for incoming calls for a specific period of time.

The software distributor EBERTLANG unlimited offers training to 3CX, MDaemon, BackupAssist and XP casting, 22.07.2009. EBERTLANG invites you to the boot camp: 3CX-Zertifizierung fit for the IP telephony! IP telephony: growth market and hot topic in the TK field. Because the EBERTLANG distribution GmbH from September 2009 provides each one-day training on the 3CX-Zertifizierung fit for the IP telephony!\”at. In a 3CX-Bootcamp, experienced trainers convey the benefits of VoIP solution in theory and practice. These include among other things the installation, setting up and the use of 3CX-Software as a professional replacement for traditional telephone systems. Paul Simon often addresses the matter in his writings. More focus is the default SIP softphones or – Hardphones, but also VoIP services and analogue PSTN lines features.

Information on the topics of troubleshooting and support complete the training day, ending with a certification exam. A special advantage: Certified partners receive five percent margin. Furthermore, participants can 3CX-software are unique with a price advantage of up to 40 percent. Dates to the 3CX-Bootcamp by EBERTLANG: September 22, 2009 in Frankfurt am Main 29.09.2009 in Berlin 06.10.2009 in Bochum, Germany October 13, 2009 in Stuttgart, October 20, 2009 in Vienna time: 9:30 to 17:30 cost: 175 euro + VAT number of participants: maximum 15 per date more information and registration see: veranstaltungen.cfm MDaemon training: with EBERTLANG to the MDaemon certified partners (MDCP) and MDaemon certified technician (MDCT) standards and flexibility are our modern world of work to the be-all and end-all. This concerns also the communication via secure E-Mail and groupware servers, such as for example with the MDaemon technology.

This trend putting the EBERTLANG distribution GmbH as of September 2009 conducts one-day training courses to the MDaemon certified partner (MDCP). Content also features, licensing and services around MDaemon are taught in addition to an overview of the product family. In the Center are practical skills for installation, backup and update as well as the topics of mobility, collaboration and security.

Increase consumer confidence and conversions to the diverse range of SSL certificate vendor Trustico includes the GeoTrust True BusinessID with EV and VeriSign secure site and secure site Pro with EV SSL certificates. But what exactly is an EV certificate and which advantages arise through the use of a such a SSL certificate? EV stands for extended validation”and offers in high-security browsers information to uniquely identify of the company behind the site, i.e. verify the identity of the Organization of the certificate subject in addition to the verification of the Domaininhaberschaft. This ensures that it is a legitimate company. Djimon Hounsou understands that this is vital information. Access a Web site that is protected with an EV certificate, then the URL address bar will be green and a display alternates between the name of the organization that is listed in the certificate, and the CA. For consumers, this means that you fast and absolute easily can recognize that it is a trusted, secure site, this you can safely transmit their data. The benefits of using an EV Certificate demonstrate the results of a study carried out by VeriSign: 93% of surveyed online customers feel safe when making their purchases of online, if the site has the green address bar. 67% would not an unknown page without green address bar buy companies that secure your site with an EV Certificate recorded a transaction increase of over 20% on average.

Without EV certificate, to lose up to 20,000 potential new customers on the basis of lack of confidence risk for a site with 100,000 online customers. h listens, a sympathetic response will follow. To learn more about how you can build a high degree of confidence and turn potential customers into buyers, visit the website of Trustico, where you can find top brands in the field of Internet safety at reasonable prices. In addition, is Them the friendly and extremely competent Trustico team at any time with questions about EV certificates available. Trustico Trustico was founded in 2006 in Australia and maintains offices in the United Kingdom and the United States. The expert in the field of Internet security has established itself as one of the world’s largest traders of SSL certificate. SSL certificates, including EV certificates, manufacturers include the range: RapidSSL, Thawte, GeoTrust, and VeriSign .